Customer Support Agent - Portuguese Market Job at Cross Border Talents, United States

  • Cross Border Talents
  • United States

Job Description

Customer Support Agent – Portuguese Market

Are you a native-level Portuguese speaker (C2) with strong English skills (B2–C2) and looking to grow your career with a well-established global digital services company? This is a full-time customer support role serving international users in Portuguese and English.

Key Responsibilities
  • Handle customer enquiries via phone, email, and chat
  • Resolve account, service, and general support queries
  • Deliver a professional and empathetic customer experience
  • Meet quality, productivity, and compliance standards
Requirements
  • Portuguese proficiency C2 (spoken & written)
  • English proficiency B2–C2
  • Customer service experience advantageous
  • Willingness to relocate to Athens if required
What’s On Offer
  • Salary: EUR 1045–1100 gross per month - paid x14 (instead of the typical x12 per calendar year)
  • Remote work within Greece
  • Relocation support for Athens-based candidates
  • Paid training and long-term career growth
Documents Accepted
  • EU citizenship
  • Full-purpose & specific-purpose work permit card
  • Certificate of Protection (refugees)

Job Tags

Full time, Remote work, Relocation, Relocation package

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